Sydney’s IT and digital agency for small business
Be found on Google and in AI answers. Win the enquiry.
Austechnova is a Parramatta-based IT and digital agency. We design websites, write content, run SEO and AI search optimisation, build AI agents, and look after the managed IT that keeps it all running. One local team, transparent pricing, and people who actually pick up the phone.
- AI-search ready
- Reply within 1–2 business days
- Based in Parramatta
Your growth, under control
An illustration of the reporting our clients receive. Figures are service targets, not measured results.
- Website speed, rankings and enquiries reported monthly
- Your brand checked in AI answers
- Patching, backups and security handled for you
Grow your business
Web design, content and search that win work
Everything that helps customers find you, trust you and get in touch, from your website to the way AI assistants describe you.
Website Design & Development
Fast, secure WordPress websites designed to turn visitors into enquiries, and easy for your team to update.
Content Creation
Website copy, blog articles, social posts and newsletters that sound like you and give people a reason to call.
Digital Marketing & SEO
Show up on Google when local customers search for what you do, with clear monthly reporting on real enquiries.
AEO & GEO (AI Search)
Get your business named in Google AI Overviews, ChatGPT, Gemini, Copilot and Perplexity answers.
AI Agents & Automation
Custom AI chat assistants, IT support agents and automated workflows that hand your team back hours every week.
Google Ads & PPC
Paid search campaigns built around enquiries, not clicks, with proper conversion tracking and straight-talking reports.
AEO & GEO · AI search optimisation
Search has changed. Is your business in the answer?
More and more searches now end with an AI-written answer instead of a click. Google AI Overviews, AI Mode, ChatGPT, Gemini, Copilot and Perplexity read the web, then recommend a handful of businesses by name. Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) are how you make sure yours is one of them.
- Answer Engine OptimisationPages structured so search engines and assistants can lift a clear, correct answer about your business.
- Generative Engine OptimisationThe content, mentions and reputation AI models lean on when they recommend a business like yours.
- Measured, not guessedWe track how you show up in AI answers alongside your Google rankings and, most importantly, your enquiries.
Keep your business running
Managed IT and cyber security
Because we’re an IT and digital agency, not just an IT shop, the same team that builds your website keeps your systems fast, secure and supported.
Managed IT Support
Your outsourced IT department: helpdesk, monitoring, patching and asset management for one predictable monthly fee.
Cyber Security
Protection built on the ACSC Essential Eight: EDR, MFA, email security and around-the-clock monitoring.
Cloud & Microsoft 365
Microsoft 365, Teams and SharePoint migrated, secured and managed, so your team can work safely from anywhere.
Remote & Onsite Support
Quick remote fixes from our helpdesk, and a technician at your door across Sydney when it needs hands-on work.
AI agents & automation
Put AI to work in your business, safely
We design and build custom AI agents for Australian businesses: assistants that answer customer questions, agents that sort IT support requests, and automations that take repetitive admin off your team’s plate. Each one works from your own information, plugs into the tools you already use, and knows when to hand over to a real person.
- AI chat assistantsA website assistant that answers accurately around the clock and turns questions into booked enquiries.
- IT support agentsCommon IT requests resolved on the spot, with everything else routed to the right person.
- Agentic workflowsMulti-step jobs like quoting, onboarding and reporting, automated across your apps.
Why Austechnova
Why Sydney businesses choose our IT and digital agency
Why Sydney small businesses bring their IT and marketing to one IT and digital agency instead of four different suppliers.
Security-first
Every managed IT plan is built on the Essential Eight baseline. Real risk reduction, not a tick-box.
Genuinely fast
Every enquiry answered within one to two business days, and response targets for IT clients written into your agreement.
Transparent pricing
Published plans and fixed quotes. You’ll always know what you’re paying for, and why.
Human and local
A Parramatta team that knows your business and explains things without the jargon. No offshore scripts.
One partner, not five
Stop juggling web developers, marketing agencies and IT people
Most small businesses end up with one company for IT, another for the website, a freelancer running Google Ads and nobody who sees the whole picture. When something breaks, everyone points at someone else.
As a full-service IT and digital agency, we look after the lot. Your systems, your website and your marketing work together, and you’ve got one number to call. Find out more about Austechnova and the team behind it.
- Website speed score95
- Enquiries this month+28%
- Mentioned in AI answersTracked
- Endpoint protectionActive
- Backups (verified 2h ago)Healthy
Example dashboard for illustration only.
Our promise
A 100% satisfaction commitment, in writing
Plenty of agencies say they guarantee satisfaction. We’d rather spell out exactly what that means, so you know where you stand before you sign.
Every project and monthly plan starts with a written scope. If something we deliver doesn’t match it, let us know within 14 days and we’ll rework it at no extra cost until it does. No arguments, no fine print games.
Simple, transparent pricing
IT plans that scale with your team
Per-user monthly pricing with clear inclusions. Websites and marketing are quoted at a fixed price.
Essential
Rock-solid support and monitoring for smaller teams.
from $99/user/month
Billed monthly, excludes GST
Most popular
Professional
Complete managed IT with security hardening built in.
from $159/user/month
Billed monthly, excludes GST
Premium / Secure
Maximum protection and strategy for growing firms.
from $239/user/month
Billed monthly, excludes GST
Prices are indicative, start from the amounts shown and exclude GST. Final pricing is tailored to your environment after a free IT review. Volume discounts apply for larger teams.
Who we help
Specialised support for your industry
As an IT and digital agency working across many sectors, we understand the customers, software and rules behind yours.
Tradies & Builders
More calls from local customers, project galleries and reliable site IT.
Beauty Salons & Restaurants
Booking-first websites and Google Maps marketing that fill your calendar.
Free guide
Is your business cyber-ready?
Our free Essential Eight checklist walks you through the eight controls the Australian Signals Directorate recommends for every business, and how to tell whether you’ve got them covered.
Free to read. No email required.
Stay ahead
AI is changing fast. Is your business keeping up?
From AI search to AI agents, the way customers find and deal with businesses is shifting month by month. Talk to our team about where AI can genuinely help your business, and get a practical plan to stay ahead of your competitors.